Customer Service & Accounts Administrator

Massey Feeds, Preston, PR5 4JJ
– Do you thrive in a busy environment?
– Are you a whizz with numbers?
– Do you enjoy liaising with customers & suppliers over the phone & in person?
– Do you have the personal skills to work across the various departments within our mills?
– Are you organised?
– Can you problem solve?
– Do you like tea & cake?
In return we offer:
– A good hot water tap for the brews
– NO experience of working in animal feed is required
– Full training will be given on our in-house system
– Competitive rates of pay
– Pension scheme
– Bike to work scheme
– Life Assurance Scheme
– Supportive working environment with career progression
Massey Feeds is a PROGRESSIVE FAMILY business that CARES about its employees and customers. Our teams are PASSIONATE about the industry and the feed we produce. Farmers across the North of England TRUST us to manufacture high quality animal feed to feed to the animals which feed the nation.

Duties include:
• Answering phone to customers, suppliers, and sales representatives
• Serving customers at the front desk and taking payment
• Processing and amending sales orders which come in via email/ phone/ in person
• Liaising with sales, transport, and production teams
• Order confirmations
• Invoicing and crediting customer accounts
• Dealing with customer queries and complaints
• Processing of customer payments via cheque/ card and cash
• Processing invoices onto supplier accounts, dealing with purchase ledger queries
• General office administrative tasks
Hours of work are Monday to Friday 0830hrs-1730hrs
Massey Feeds are a progressive 5th generation family-owned business who are an integral part of the food chain, working in partnership with the local and national farming community.
Our team of trusted, respected, reliable experts provide research-based animal nutrition knowledge, innovation, and flexibility to the farming community as they seek to add value and promote profitability on their farms.
By all working together, we will consistently and efficiently manufacture and deliver top quality feed, adhering to and supporting our Feed Assurance Scheme requirements. Our Customer Service team will ensure you receive the feed you want, when you need it in a polite and friendly manner.
Job Types: Permanent, Full-time
• Company pension
• Cycle to work scheme
• Employee discount
• Free parking
• On-site parking
• 8 hour shift
• Monday to Friday
• No weekends
Ability to commute/relocate:
• Preston: reliably commute or plan to relocate before starting work (required)
• GCSE or equivalent (preferred)
• customer service: 1 year (preferred)

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